eZeeBags Customer Service.

• Placing Orders.

• Viewing Orders

• Shipping & Delivery.

• Returns, Replacements or Exchange.

• Your account Information.

• Newsletter.

Placing Orders

• You can order from anywhere in the world but shipping address should be within India for ShopIndia.eZeeBags.com. For order in Singapore visit Singapore.eZeeBags.com and for Dubai visit dubai.ezeebags.com/

• You can place order in the website by adding products of your choice to the cart & checking out by paying.
• You can pay by credit card, debit card or net banking. Presently we do not accept PayPal or offer Cash-On-Delivery option.
• You can also place orders or inquiry about our products on phone 044-2231 7300 or 0 95510 72725 or by email ShopIndia@eZeeBags.com

Trade enquires and corporate / bulk order from anywhere in the world please welcome. We customise genuine leather accessories for promotional products, corporate gifts, retail as well as online sales at low minimums & attractive prices. We ship globally.Fill up the Contact Us form with a brief details of your requirements. You can also mail us info@eZeeBags.comPlease ensure your email ID & optionally your day time phone number are correct & complete for prompt service.

Viewing Orders  

Any time you can view the order you have placed in the cart or wishlist in My Account section by clicking the link on the bottom of the page. Also order can be modified here.

Shipping & Delivery : 

We usually ship the product same business day. You can order from anywhere in the world but shipping address should be within India. However in the unlikely event of in delay shipment we will inform you same by email. We also service Singapore from Singapore.eZeeBags.com and UAE on Dubai.eZeeBags.com Returns,

Replacements & Exchange :

All our products carry a 30 day no-questions-asked money back guarantee except when specifically mentioned. The refund is subject to the following terms :

1. This return policy is applicable to merchandise bought in our website www.eZeeBags.com only. If you had bought our products thru any retail store or online store please contact the respective store or merchant.

2. Please quote your order number without which refund process cannot be initiated. ( Order number can be located in My Account section in eZeeBags.com and in the documents that came with the products. )

3. The return merchanise should be sent to

eZeeBags

27 Muthiyal Reddy St.,

Alandur

Chennai 600 016

044-2231 7300

4. The merchandise should be returned should reach the above address within 30 days of purchase from our website. If merchandise is received by us later than 30 days refund will be declained.

5. Return courier or postage should be pre paid by you. We will not accept freigh ToPay returns.

6. The merchandise should be returned in its original packing only.

7. The merchandise should be in new and original condition. Merchandise used or appeared to have been used or damaged in transit will not be accepted. The decision of usage is at the sole descesion of eZeeBags

8. Orginal invoice and other documents has to be returns with the product.

9. The return courier or freight expenses incurred if any will not be refunded.

10. Refund to be to the same mode of payment made for the purchase.

11. Any disputes is subject to Chennai jurisdiction.

12. Exchange : We allow product exchange.

13. For any assistance please feel free to contact us on all working day between 9 am & 5 pm

    eZeeBags V : 044 2231 7300 M : 0 95510 72725 E Mail : ShopIndia@eZeeBags.com

               Working Hours : 9 am to 5 pm. Sunday Holiday.


Your Account Information:

Here you can view & edit your account information including current shipping addess, email ID, phone number, order history, wish list & Newsletter subscription preferences & more. We do not store your credit card or bank details anywhere inour website. Login required.Please keep your billing & shipping address as well as contact details updated for prompt delivery.Newsletter : Stay tuned to updates on new products, special offers like One Day Offer & important announcements by signing up for our newsletter. You can unsubscribe anytime with a single click.Any time you need assistance please feel free to call us on 0 98410 30506 or 044-2231 7300 or on Email us ShopIndia@eZeeBags.com

Newsletter :

Stay tuned to updates on new products, special offers like One Day Offer & important announcements by signing up for our newsletter. You can unsubscribe anytime with a single click.

Help & Assistance :

Any time you need assistance please feel free to call us on 0 98410 30506 or 044-2231 7300 or on mail ShopIndia@eZeeBags.com